Our in-patient department houses over 3000 animals at any given point. These include dogs, cats, cattle, monkeys, rabbits, birds, goats, sheep, camels, donkeys, horses and more. They are further divided into large and small animal departments. Each one has a separate ICU and maternity section.
Dogs are further segregated based on the nature of their illness. The cattle are sub-divided into cows and buffaloes. The birds into birds of prey, other birds, water birds, small birds.
They receive treatment daily, and cases brought by SGACC's ambulance service are also treated and homed in the IPD. People who cannot afford to pay treatment charges for animals are receive Treatment at Nominal Cost and temporary hospitalisation for their animals in the IPD.
The IPD is a 24-hour facility. Enclosures are cleaned, washed and disinfected daily. Spot cleaning continues throughout the day.
SGACC endeavours to provide a balanced, nutritious diet for all its animals with a healthy mix of carbohydrates, proteins, fats, vitamins and minerals. The cattle get straw and green fodder mixed with choker, churi, gur and salt licks. The cats and dogs receive dalia, bread, milk, rusk, occasionally eggs, or meat – received from hotel leftovers, vegetables, rice, bread, soyabean. Rabbits and birds get fresh fruit and vegetables, monkeys get rotis and fruit while ducks and peacocks get grain and fresh greens.
Our outpatient department treats over 150 to 200 cases a day. Apart from providing treatment, doctors counsel owners on diet, hygiene and exercise. There is a separate vaccination centre in order to minimise the risk of infection.
The OPD is a 24-hour service and we also have an animal ambulance service that works through the night.
The IPD has ICU centres for both large and small animals where seriously wounded and sick animals are treated and lodged. The small animal ICU is equipped with 2 treatment rooms and 20 kennels. The ambulance brings in cases to the respective ICU for treatment and shelter.
The OT (Operation Theatre) is the hub of SGACC's ongoing Animal Birth Control programme wherein street dogs are brought in by the Municipality to be sterilised. SGACC tests their fitness to undergo surgery and sick dogs are segregated for treatment.
Sterilisation is performed by the flank spaying method. On an average 10–15 dogs are sterilised everyday. Dogs are kept for a minimum of 5 days or until the wound is completely healed. They are also vaccinated before being released into the same area from where they were brought in.
Apart from sterilisation, the OT conducts major and minor surgeries and is equipped with an anaesthesia machine.
Our laboratory is equipped with an x-ray machine and blood testing facility.
We encourage people to care for and rescue street animals, and we provide Treatment at Nominal Cost to animals brought in from the street to be treated. People who cannot afford to pay for veterinary care for their animals are also given Treatment at Nominal Cost. SGACC provides x-rays examinations and if necessary, also surgery. 20-25 such charity cases are treated everyday.
Animal Birth Control, or ABC, is one our key programmes wherein street dogs are brought in by the Municipality to be sterilised. We have successfully brought down the population of dogs in Delhi through this. All the dogs are released back in their own vicinity after they have recovered from the operation.
At SGACC, we understand the grief of losing a companion animal and offer one of Delhi's only burial grounds for animals. Graves are freshly dug and the animal laid to rest in the presence of the owner. A fee is charged for this service. Space allowing, SGACC plans to offer saplings to owners to plant in memory of their companion animal.
The donation helps us give Treatment at Nominal Cost to needy animals and you and your pet grants a new lease of life to other animals.
We also encourage you to adopt another animal. The best way to remember your pet is to open your heart and home to another and relive the joy of sharing and caring. When you are ready to adopt another animal, SGACC is glad to help you choose from among its many animals. A homeless animal would get a good home and you'd get a best friend for free.
We offer free training and internship opportunities to veterinary students, outstation doctors, and staff from other shelters. In the past, we have organised training sessions on subjects like avian medicine and fracture wounds, conducted by foreign veterinarian specialists.
We have over 1000 cattle. These include many rescued from illegal slaughter. They are not milked or worked, but fed and housed. The enclosures are lined with feed and water troughs. We have a covered shelter and provide bedding.
For the convenience of donors, we have provided free space to a green fodder shop at the entrance.